Coveo

Enterprise knowledge tends to be scattered across whatever content sources a company has plugged into its search platform, and Coveo exists to unify that search — connecting it to Neotask means you can ask a question in chat and have the agent search across your organization's indexed content and knowledge sources directly, returning the relevant internal documents rather than you running the search yourself in Coveo's own interface.

• Search across your organization's indexed enterprise content from a conversation
• Retrieve relevant internal documents without opening Coveo's search UI
• Ask follow-up questions to narrow down which documents are actually relevant

What you can automate

• Coveo - Search across your organization's enterprise content and knowledge sources using Coveo's search platform. Retrieve relevant internal documents and information directly through conversation.

Real workflows

Find an internal document by topic

Ask Neotask about a topic you need documentation on, and it searches your Coveo-indexed content sources and returns the relevant internal documents.

Frequently asked questions

Does this search only certain content sources?

It searches whatever sources your organization has connected into its Coveo platform, the same scope Coveo's own search would cover.

Can it summarize what it finds?

It retrieves the relevant documents and information; you can ask follow-up questions in the same conversation to dig into specifics.

Plans

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