Connect Flutterwave with Microsoft Teams

Bring payment events, transaction alerts, and reconciliation updates into the Microsoft Teams channels your team already uses every day.

What You Can Automate

Notify a finance channel in Microsoft Teams whenever a Flutterwave settlement batch is confirmed

Alert the customer support team in Teams when a Flutterwave refund is initiated so agents can follow up proactively

Post a daily Flutterwave revenue summary to a Teams channel each morning for executive visibility

Why Integrate Flutterwave with Microsoft Teams

Flutterwave is one of Africa's leading payment infrastructure providers, enabling businesses to send and receive payments across the continent and globally. Microsoft Teams is the hub for workplace communication at thousands of organizations. When these two platforms work together, your finance, operations, and customer success teams stay informed about payment activity without leaving their daily workflow.

With Neotask connecting Flutterwave and Microsoft Teams, you can route real-time payment data into the right channels automatically, reducing manual reporting and keeping stakeholders aligned.

Key Capabilities

• Instant payment alerts: Post a Teams message the moment a Flutterwave transaction is completed, failed, or flagged for review.
• Daily and weekly summaries: Schedule automated digest messages to a finance channel summarizing volume, revenue, and settlement status.
• Chargeback and dispute notifications: Alert the relevant team members in Teams as soon as a dispute is raised on a Flutterwave transaction.
• Refund tracking: Notify customer support channels when a refund is initiated or processed so agents can respond to customers faster.
• Settlement confirmations: Post settlement batch confirmations to your accounting or treasury channel, removing the need to log into the Flutterwave dashboard manually.

How It Works

Neotask listens for webhook events from Flutterwave and maps each event type to a configured Microsoft Teams channel or user. You define the routing rules, message format, and notification thresholds. No custom code or middleware is required.

1. Connect your accounts: Authenticate both your Flutterwave account and your Microsoft Teams workspace inside Neotask.
2. Configure triggers: Choose which Flutterwave events should fire notifications, such as successful payments, failed transactions, or new disputes.
3. Map to channels: Select the Teams channel or individual to receive each event type.
4. Customize messages: Use dynamic fields like transaction amount, currency, customer name, and reference ID to build informative, readable alerts.
5. Go live: Activate the integration and let Neotask handle the rest automatically.

Who Benefits

This integration is particularly useful for e-commerce businesses processing high volumes of Flutterwave transactions, SaaS companies that need to monitor subscription payments, and fintech teams that require real-time visibility into payment operations. Customer support teams benefit from instant refund and dispute notifications, while finance teams gain timely settlement and reconciliation updates without manual dashboard checks.

Reduce Noise, Increase Visibility

Rather than flooding a single channel with every event, Neotask lets you apply filters and thresholds. For example, only notify the team for transactions above a certain value, or only alert the fraud team when a transaction is declined more than twice from the same source. This keeps Teams channels focused and actionable.

Pro Tips

Tip

Real-time payment visibility without logging into the Flutterwave dashboard

Tip

Faster team response to disputes, failed transactions, and refund requests

Tip

Reduced manual reporting through automated summaries delivered to Teams channels

Start automating Flutterwave + Microsoft Teams

Set up in under 2 minutes. No code required.

Plans

Explore Each Integration

• Flutterwave
• Microsoft Teams

Related integrations

• Flutterwave + Sentry
• Flutterwave + Voice Calls
• Flutterwave + Google Forms
• Bitbucket + Microsoft Teams
• Microsoft Teams + Pendo
• Asana + Microsoft Teams

Explore: Integrations · Skills · Glossary · Solutions · Use cases · Examples · Comparisons · Templates · Blog · Docs