Manage shared inboxes, draft replies, and coordinate team email workflows - Neotask uses AI agents to turn Front into a conversational command center.
Search, read, and reply to conversations across all your Front shared inboxes
Assign, tag, and snooze conversations to keep your team inbox under control
Look up contact history and draft replies using AI agents for faster response times
What You Can Do
Shared Inbox Management
Read conversations from any Front inbox, assign them to teammates, move between inboxes, or archive handled threads. Neotask gives you full triage control without the dashboard.
Drafting & Sending Replies
Compose and send replies to customer emails with proper threading. Describe the tone and key points - Neotask drafts the message, and you can review before sending or auto-send directly.
Conversation Tagging & Organization
Apply tags, set custom fields, or move conversations to the right queue. Keep your shared inboxes organized by automating the tagging logic you'd otherwise do manually.
Snooze & Follow-Up Scheduling
Snooze conversations to resurface at the right time - "follow up in 3 days if no reply" - so nothing falls through the cracks in a busy shared inbox.
Contact & Conversation History
Pull up everything Front knows about a contact: past conversations, response times, associated deals, and notes. Get the full picture before crafting a response.
Try Asking
"Show me all unassigned conversations in the Support inbox older than 48 hours"
"Reply to the email from [email protected] saying we'll have the proposal ready by Friday"
"Assign all conversations tagged 'urgent' in the Sales inbox to Rachel"
Multiple workspaces and capacity for larger teams.
Works Well With
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More Communication Integrations
Telegram - Automate Telegram messaging, channel publishing, and bot interactions - Neotask keeps your Telegram presence active and responsive.
Intercom - Neotask manages your Intercom inbox, contacts, and support workflows - customer conversations stay organized without clicking through the dashboard.
LINE - Neotask manages your LINE bot, rich menus, and audience messaging - engage your LINE followers without building custom integrations.
MailerLite - MailerLite runs a lot of the mechanics behind an email marketing program — subscriber lists, segments, scheduled campaigns, automations…
Infobip - Neotask sends messages across SMS, WhatsApp, email, and voice through Infobip on Neotask - omnichannel customer communication without touching multiple dashboards.
WhatsApp - Send WhatsApp messages, manage business communications, and automate customer touchpoints - Neotask uses AI agents to keep every conversation on time.