Gmail + Infobip: Unified Omnichannel Messaging

Connect Gmail with Infobip to automate SMS, WhatsApp, and email workflows from a single platform.

Reach Customers Everywhere

Trigger SMS and WhatsApp messages directly from Gmail threads automatically.

Automate Outbound Campaigns

Turn email signals into multi-channel outreach without manual copying or switching.

Centralize Communication Records

Log Infobip message statuses back to Gmail for a complete conversation history.

What You Can Automate

Order Confirmation SMS Alerts

When a Gmail order email arrives, automatically send a confirmation SMS via Infobip to the customer.

Support Ticket WhatsApp Follow-up

Escalate unresolved Gmail support threads to WhatsApp for faster customer response.

Campaign Launch Notifications

Trigger Infobip bulk SMS campaigns when a specific Gmail label or sender is detected.

Delivery Update Broadcasts

Parse Gmail shipping notifications and relay delivery updates as Infobip SMS messages.

Lead Nurture Sequences

Start an Infobip WhatsApp sequence when a new lead email lands in a designated Gmail folder.

How It Works

Connect accounts

Link your Gmail inbox and Infobip account to Neotask in under two minutes.

Define your trigger

Tell Neotask which Gmail events should start an Infobip message.

Automate and monitor

Neotask sends the message and logs status back to your Gmail thread.

Capabilities

Gmail Action	Infobip Action	Use Case
Email received	Send SMS	Order confirmations
Label applied	Trigger WhatsApp	Support escalation
Keyword detected	Bulk SMS campaign	Campaign launch
Shipping email parsed	Delivery update SMS	Logistics
Lead email arrived	WhatsApp sequence	Lead nurture
VIP email detected	Priority SMS alert	VIP notifications

Why Gmail and Infobip Work Better Together

Email is where business communication begins, but customers expect replies on the channels they prefer - SMS, WhatsApp, or voice. Gmail captures inbound signals while Infobip delivers them across every channel. Neotask bridges the two.

Automate Email-Triggered Messaging

Every Gmail label, sender filter, or keyword can become a trigger for Infobip outreach. When a purchase confirmation email arrives, an SMS fires automatically.

Build Omnichannel Workflows Without Code

Neotask lets you describe your workflow in plain language. Tell it to watch for emails from a specific domain and send an Infobip SMS with a custom template.

Scale Without Scaling Headcount

Whether you are sending 10 or 10,000 messages, the workflow stays the same.

Try Asking Neotask

Watch my Gmail for emails from [[email protected]] and send an SMS via Infobip to [phone number] with the subject line.
When a Gmail email arrives with subject containing [keyword], send a WhatsApp message to [contact list].
Forward all Gmail emails labeled [label name] to Infobip as SMS alerts to the [team name] group.
After sending an Infobip SMS triggered by Gmail, log the delivery status back to the original Gmail thread.
Create an Infobip WhatsApp follow-up sequence when a lead email from [domain] lands in Gmail.
Send a bulk Infobip SMS campaign to [segment] whenever I receive a campaign-launch email in Gmail.
Alert me via Infobip SMS when Gmail receives an email from [VIP contact] during [time window].

Pro Tips

Tip

Use Gmail labels to segment which emails trigger which Infobip channels.

Tip

Include a message template variable mapped to the Gmail sender name to personalize Infobip messages.

Tip

Set up a dedicated Gmail label for Infobip delivery receipts so your inbox stays clean.

Frequently Asked Questions

Do I need an Infobip API key to connect?

Yes. Neotask uses your Infobip API credentials to send messages on your behalf.

Which Infobip channels can Gmail trigger?

Neotask supports SMS, WhatsApp, and email via Infobip. Voice and other channels depend on your Infobip plan tier.

Can replies on WhatsApp be logged back to Gmail?

Yes. Neotask can capture Infobip inbound message webhooks and append replies to the original Gmail thread.

Is there a limit on how many emails can trigger Infobip messages?

Neotask has no internal limit. Volume is governed by your Gmail API quota and your Infobip messaging plan.

Start Automating Email-to-Messaging Workflows Today

Connect Gmail and Infobip with Neotask and reach customers across every channel.

Start free

Plans

Free

$0/mo

Download without a card and start for free.

Individual

$50/mo

The full personal agent platform for one person.

Business

$100/mo

One company workspace with room to add your team.

Enterprise

$200/mo

Multiple workspaces and capacity for larger teams.

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