Microsoft 365 + Pendo

Bring product analytics into your everyday Microsoft 365 workflows and turn user behavior data into action.

What You Can Automate

Send Pendo NPS feedback instantly to a Microsoft Teams channel for rapid triage by product and support teams

Auto-create Microsoft Planner tasks from Pendo feature request events with segment metadata attached

Schedule automated Word or OneNote reports summarizing Pendo guide and funnel performance for product reviews

Why Connect Microsoft 365 and Pendo?

Pendo captures how users engage with your product, while Microsoft 365 is where your team plans, communicates, and documents decisions. Keeping those two worlds in sync means product insights can drive real outcomes instead of sitting in dashboards nobody checks.

With Neotask, you can build automations that bridge Pendo events and Microsoft 365 tools without writing a line of code.

What You Can Automate

Key Benefits

Faster response to user signals. When a Pendo event triggers a Teams message or a Planner task automatically, your team can act within minutes rather than waiting for a weekly report.

Less context switching. Product managers and customer success teams stay inside Microsoft 365 while still having access to the Pendo data that matters, delivered in the right format at the right time.

Consistent documentation. Automated Word and OneNote exports mean your product retrospectives, onboarding guides, and NPS summaries are always up to date without manual copy-paste work.

Segment-aware messaging. Pendo knows which users are on which plan, feature, or guide. Neotask can use that segmentation to personalize the Outlook emails or Teams notifications you send, so communications feel relevant rather than generic.

Common Use Cases

Product teams use this integration to close the loop between in-app behavior and backlog prioritization. When a Pendo survey response signals confusion with a specific feature, Neotask can open a Planner ticket, attach the relevant Pendo data, and notify the responsible developer in Teams, all in one automated flow.

Customer success teams rely on it to monitor account health without leaving SharePoint or Outlook. Pendo account scores and usage metrics flow directly into the lists and inboxes they monitor daily.

Marketing teams benefit by using Pendo guide completion events as triggers for targeted Outlook campaigns, ensuring outreach is tied to real product engagement rather than guesswork.

Getting Started with Neotask

Connecting Microsoft 365 and Pendo takes a few minutes. Authenticate both accounts inside Neotask, choose a trigger from Pendo such as an NPS response, a guide dismissal, or a feature event, and map it to an action in Microsoft 365 such as a Teams message, a Planner task, or a SharePoint update. No coding required.

Pro Tips

Tip

Act on user behavior signals in minutes by routing Pendo events directly into Microsoft 365 workflows

Tip

Keep product, success, and marketing teams aligned without requiring them to log into Pendo separately

Tip

Maintain consistent, up-to-date product documentation by automating Pendo data exports to Word and SharePoint

Start automating Microsoft 365 + Pendo

Set up in under 2 minutes. No code required.

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Plans

Free

$0/mo

Download without a card and start for free.

Individual

$50/mo

The full personal agent platform for one person.

Enterprise

$200/mo

Multiple workspaces and capacity for larger teams.

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