Notifications that need to go out across email, SMS, push, and in-app all at once usually mean juggling several services. Novu gives Neotask one place to send and manage multi-channel notifications through workflows and subscriber lists, and to check on delivery status afterward — so you can trigger a notification or check whether it actually reached someone without opening Novu's dashboard yourself.
You ask Neotask to trigger a "payment failed" notification for a specific subscriber across email and SMS. Afterward, you ask whether it delivered, and it checks the delivery status on Novu and reports back which channels succeeded.
The connection works with workflows and subscriber lists already set up in Novu — Neotask triggers and manages them rather than replacing Novu's workflow builder.
It can surface delivery status per channel, which is the signal you'd use to see where something didn't go through.
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