Neotask gerencia sua caixa de entrada, contatos e fluxos de trabalho de suporte no Intercom pelo Neotask - as conversas com clientes ficam organizadas sem clicar pelo painel.
Pesquise e recupere conversas com histórico completo de mensagens para resolução de suporte mais rápida
Consulte contatos por nome, e-mail ou atributos personalizados para construir perfis completos de clientes
Acesse qualquer recurso do Intercom - artigos, empresas, tags, segmentos - por conversa
O que você pode fazer
Neotask oferece à sua equipe de suporte acesso rápido ao seu workspace do Intercom pelo Neotask. Em vez de clicar pela caixa de entrada, peça exatamente o que você precisa.
Gerenciamento de Conversas
Pesquise conversas por palavra-chave, tag, responsável ou status. Recupere threads completos de conversas incluindo todas as mensagens, notas e detalhes dos participantes. Perfeito para revisar interações com clientes antes de uma ligação ou escalonamento.
Inteligência de Contatos
Pesquise no banco de dados de contatos por nome, e-mail, empresa ou qualquer atributo personalizado. Acesse perfis completos de contatos com histórico de conversas, tags e dados personalizados. Construa uma visão completa de qualquer cliente em segundos.
Acesso a Recursos
As ferramentas amplas de busca e recuperação dão acesso a qualquer recurso do Intercom - artigos de ajuda, empresas, tags, segmentos e muito mais. Se está no Intercom, você pode encontrá-lo por conversa.
Triagem de Suporte
Combine busca de contatos com busca de conversas para entender o histórico completo de um cliente antes de responder. Direcione, marque e priorize conversas com base no que você encontrar.
Cada ação é executada de forma autônoma ou requer sua aprovação - você decide.
Tente perguntar
"Encontre todas as conversas abertas atribuídas à equipe de faturamento"
Multiple workspaces and capacity for larger teams.
Works Well With
AI Image Gen - Connect Intercom with OpenAI Image Generation to create visual support content, enrich customer conversations, and autom...
AirOps - Connect Clay and Zoho CRM with Neotask to automate contact enrichment, sync company data, and keep your CRM records accu...
Airtable - Connect Intercom and Airtable to build a live support database from chat data.
Anytype - Connect Anytype and Intercom with Neotask to streamline customer support workflows and keep your knowledge base in sync.
Asana - Connect Intercom and Asana to create tasks from chat conversations.
Asgardeo - Connect Asgardeo identity management with Intercom to automate SSO workflows, sync user data, and streamline customer su...
Attio - Sync Attio CRM with Intercom support conversations. Neotask connects customer context from CRM to support for better ser...
Auth0 - Connect Auth0 and Intercom with Neotask to automate user identity sync, personalize support, and trigger smart messaging...
AWS - Connect Attio and Google Contacts to sync CRM records, automate contact management, and keep your pipeline data accurate...
BioRender - Connect BioRender and Intercom to streamline scientific support visuals, automate life science customer communication, a...
Calendly - Connect Intercom and Calendly to book meetings from chat.
ClickUp - Connect Intercom and ClickUp to turn conversations into tracked tasks.
Datadog - Connect ConvertKit and Windsor.ai to track the true revenue impact of every email sequence, automation, and subscriber s...
ElevenLabs - Connect ElevenLabs and Intercom with Neotask to automate voice synthesis, support workflows, and customer messaging at s...
Google Docs - Sync Intercom conversations to Google Docs automatically. Automate support documentation workflows and keep your help ce...
Google Forms - Connect Google Forms and Intercom with Neotask to automatically route form responses into support tickets, enrich custom...
Google Sheets - Connect Intercom and Google Sheets to log conversations and metrics automatically.
Guru - Connect Guru and Intercom with Neotask to unify your knowledge base and customer support workflows. Surface the right kn...
HubSpot - Connect Intercom and HubSpot to sync conversations, contacts, and deals. Automate your CRM chat integration.
Jira - Connect Intercom and Jira to escalate support issues to engineering instantly.
Klaviyo - Connect Intercom and Klaviyo with Neotask to sync customer conversations, support data, and segments across your messagi...
LaunchDarkly - Connect Intercom and LaunchDarkly with Neotask to sync feature flag rollouts with customer support workflows, conversati...
Lumin - Connect Intercom and Lumin with Neotask to streamline customer support, document workflows, and team collaboration in on...
Mailgun - Automate customer messaging and email delivery by connecting Intercom and Mailgun with Neotask. No code required.
Mailjet - Connect Intercom and Mailjet to automate customer messaging, track email delivery, and streamline support workflows with...
Microsoft Clarity - Connect Intercom and Microsoft Clarity with Neotask to align customer messaging with session recordings and heatmaps. Re...
Microsoft Teams - Connect Intercom and Microsoft Teams with Neotask to route customer support alerts, escalate conversations, and keep you...
Mixpanel - Connect Intercom and Mixpanel with Neotask to unify customer messaging and product analytics. Turn behavioral data into ...
Notion - Connect Intercom and Notion to build a knowledge base from support conversations.
Pipedrive - Connect Pipedrive and Intercom to sync CRM data with live chat.
Power BI - Connect Intercom to Power BI with Neotask. Turn customer support data into rich dashboards and unlock actionable power b...
Salesforce - Connect Intercom and Salesforce with Neotask to sync customer conversations, automate lead updates, and keep your CRM da...
SendGrid - Connect Intercom and SendGrid with Neotask to automate transactional emails, sync customer data, and streamline support ...
Shopify - Connect Intercom and Shopify to show agents order data in every chat.
Slack - Sync Intercom conversations to Slack so your team responds faster without living inside two tools.
Smartsheet - Connect Intercom and Smartsheet with Neotask to automate customer support project management, sync tickets to rows, and ...
Spotify - Connect Intercom and Spotify with Neotask to automate customer support workflows for music platforms. Deliver faster, sm...
Stripe - Connect Intercom and Stripe to give support agents payment context in every chat.
Udemy Business - Connect Intercom and Udemy Business to automate learning workflows, trigger training based on support interactions, and ...
Mais Integrações de Comunicação
LINE - Neotask gerencia seu bot LINE, rich menus e mensagens de audiência pelo Neotask - engaje seus seguidores LINE sem criar integrações customizadas.
MailerLite - MailerLite runs a lot of the mechanics behind an email marketing program — subscriber lists, segments, scheduled campaigns, automations…
Infobip - Neotask envia mensagens por SMS, WhatsApp, e-mail e voz pelo Infobip no Neotask - comunicação omnicanal com clientes sem precisar acessar múltiplos painéis.
WhatsApp - Envie mensagens WhatsApp, gerencie comunicações comerciais e automatize pontos de contato com clientes - Neotask usa o Neotask para manter cada conversa no prazo.
Google Meet - Neotask agenda, configura e gerencia sessões do Google Meet através do Neotask - suas reuniões funcionam no piloto automático enquanto você foca na conversa.
Google Contacts - Neotask mantém seus contatos do Google organizados e atualizados - Neotask cria, pesquisa e gerencia contatos para que sua agenda se torne um ativo de negócio vivo e consultável.