PagerDuty

基础设施

Neotask 将 PagerDuty 变为自主事件指挥中心--通过 Neotask 代理管理事件、排班、升级策略和状态页面。

通过备注、响应人员和自动化工作流创建、管理及解决事件
通过对话管理值班排班、升级策略和团队名册
无需打开 PagerDuty 界面即可操作事件编排规则并发布状态页面更新

你可以做什么

拥有 68 个操作，PagerDuty 是可用集成中功能最深入的之一。以下是各功能模块的细分：

模块	你可以做什么
事件	创建、列出、获取、管理事件，添加备注、添加响应人员，查找相关/历史/异常事件，列出告警
事件工作流	列出、获取并启动自动化事件工作流
排班	列出、获取、创建、更新排班；列出排班用户；创建临时覆盖
升级策略	列出并获取升级策略
服务	列出、获取、创建并更新服务
事件编排	列出、获取、更新路由器；追加规则；检查全局和服务级编排
告警分组	创建、列出、获取、更新并删除告警分组设置
变更事件	列出并获取变更事件；按事件或服务列出
状态页面	列出状态页面；创建并更新公告；列出影响、严重程度和状态
团队	列出、获取、创建、更新、删除团队；添加/移除成员
值班	列出值班排班和用户
日志	列出并获取日志条目
用户	列出用户并获取用户数据

每个操作都可以自主执行或需要你的批准--由你决定。

试试这样问

"为结账服务创建一个标题为'支付网关超时'的 P1 事件"
"平台团队现在谁在值班？"
"给事件 4521 添加备注，说明根本原因是 DNS 记录配置错误"
"显示过去 24 小时内所有未处理的事件"
"创建排班覆盖，让 Maria 负责今晚的值班"
"为事件 8832 启动'重大事件响应'工作流"
"发布状态页面更新，说明支付已恢复"
"API 服务分配了哪个升级策略？"

专业技巧

使用事件工作流触发标准化响应手册--当满足特定条件时，代理可以自动启动它们。
每周安排值班名册审查，让代理在问题出现之前标记缺口或过载的团队成员。
在应用组中将 PagerDuty 与监控工具结合，让代理在单次对话中关联告警与指标峰值。
事件编排规则让你在通知任何人之前对告警进行路由和转换--通过对话管理，而非点击界面。
对事件创建设置审批门控，防止代理处理自动化告警数据时意外声明 P1 事件。
多代理团队可在重大故障期间同时处理多个服务的事件响应。

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Plans

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Individual

$50/mo

The full personal agent platform for one person.

Business

$100/mo

One company workspace with room to add your team.

Enterprise

$200/mo

Multiple workspaces and capacity for larger teams.

Works Well With

AWS - Connect PagerDuty and AWS to automate incident response, correlate CloudWatch alerts with on-call schedules, and resolve...
Datadog - Connect Datadog and PagerDuty with Neotask AI. Auto-escalate alerts, manage on-call routing, and resolve incidents faste...
Drip - Connect Drip and PagerDuty with Neotask to unify email marketing and incident management. Monitor email delivery, trigge...
GitHub - Connect PagerDuty and GitHub to link incidents to commits, automate runbooks, and resolve issues faster.
Google Ads - Connect Google Ads and PagerDuty with Neotask. Monitor ad performance, trigger alerts on budget spikes, and resolve inci...
Google Docs - Connect Google Docs and PagerDuty with Neotask to automate incident report documentation, streamline postmortem automati...
Google Forms - Connect Google Forms to PagerDuty with Neotask. Automate incident creation from form submissions, trigger PagerDuty aler...
iMessage - Connect PagerDuty with iMessage to automate incident alerts, send mobile notifications, and resolve on-call issues faste...
Jira - Connect PagerDuty and Jira to automatically create tickets from incidents, sync status updates, and close the loop betwe...
LaunchDarkly - Connect LaunchDarkly and PagerDuty with Neotask to automate incident response, flag rollbacks, and on-call escalations t...
Mailgun - Connect Mailgun and PagerDuty with Neotask to automate email bounce alerts, monitor email infrastructure health, and tri...
Microsoft Teams - Connect PagerDuty with Microsoft Teams to route alerts, manage incidents, and coordinate response in your team channels.
S3 - Connect PagerDuty and AWS S3 to automate incident log archival, attach runbooks to alerts, and keep your on-call workflo...
Salesforce - Connect Salesforce and PagerDuty to track customer incidents in CRM.
Sentry - Connect Sentry and PagerDuty to route error alerts to on-call teams instantly and reduce MTTR.
Slack - Connect PagerDuty and Slack for real-time incident alerts, acknowledgment, and resolution from Slack.
Smartsheet - Connect PagerDuty and Smartsheet with Neotask to automate incident tracking, on-call scheduling, and project updates acr...
Todoist - Connect PagerDuty and Todoist with Neotask to turn on-call incidents into personal tasks automatically. Streamline incid...
ZoomInfo - Connect PagerDuty and ZoomInfo with Neotask to enrich incident response with contact data and streamline on-call workflo...